Our Mission Statement
To carry out and apply high standards of professionalism and quality services through our fundamental values; honesty, accountability, collaborative, effective and trustworthy.
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To promote these values as our fundamental principles and standards to ensure that members of AGP Property Care Solutions are perceived as the best providers in these specialist sectors: damp- mould control, boiler installation and repair, central heating installation, fire safety, electrical installation and full property maintenance.
AGP - Core Values
Honesty
Honesty comes with compassion and care. We believe that treating our clients and residents with respect, dignity and care can promote positive wellbeing for our communities. Our teams offer a trauma informed approach, if we see where support is needed, we act and offer advice
Accountability
Our services do not end with a service alone - our CLO and team will provide excellence for all our work
Collaboration
We believe collaborative working is essential to empower high levels of customer satisfaction. Working in collaboration with other professionals can also lead to better outcomes for clients and residents.
Effectiveness
With a comprehensive training matrix and up-to-date CPD support, in addition to our ethos in being the industry expert, we strive to keep improving outcomes and promoting best practice
Trustworthiness
Trust underpins all our values and it is essential to be open and honest in delivering value for money. We hear the voice of all our clients and residents and act where needed. Customer satisfaction and trusts leads to creating long-term relationships that deliver quality services.
AGP - Customer Journey
